The game does not start

Basic information about troubleshooting problems that you could encounter while playing the game.
wyand
Posts: 3
Joined: 07 August 2016, 18:59

The game does not start

Postby wyand » 07 August 2016, 19:04

Hello!

Sorry for my English, yesterday I bought the game through Steam and today I tried to play. The game does not start, but does not give me any error message. Simply will not start.

I pray for a solution.
Thank you
Attachments
DxDiag.txt
(24.2 KiB) Downloaded 59 times

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Drildgen
Posts: 564
Joined: 07 November 2014, 15:32

Re: The game does not start

Postby Drildgen » 09 August 2016, 13:09

Greetings wyand,

Thank you very much for purchasing the game, we'll try to help you to get it running! First of, have you tried these troubleshooting fixes steps from this forums: viewtopic.php?f=72&t=1679 ??

Let us know if this fixes your problems!
Good hunting in the streets of Mordheim!

-Drildgen

wyand
Posts: 3
Joined: 07 August 2016, 18:59

Re: The game does not start

Postby wyand » 10 August 2016, 09:29

Hello and thanks for answering

Yes, I tried proposed in this forum, without success. I attached the files again and output_log dxdiag to see if they can give me a solution.

Thank you
Attachments
DxDiag.txt
(24.2 KiB) Downloaded 57 times
output_log.txt
(98 Bytes) Downloaded 58 times

User avatar
Drildgen
Posts: 564
Joined: 07 November 2014, 15:32

Re: The game does not start

Postby Drildgen » 11 August 2016, 13:22

Thank you! I'll forward this to one of our programmers!
Good hunting in the streets of Mordheim!

-Drildgen

wyand
Posts: 3
Joined: 07 August 2016, 18:59

Re: The game does not start

Postby wyand » 19 August 2016, 17:09

ok, And....?

User avatar
Drildgen
Posts: 564
Joined: 07 November 2014, 15:32

Re: The game does not start

Postby Drildgen » 07 September 2016, 12:31

Hello again,

sorry for my lack of response for the last 2 week as I have been on vacations. Now I'm back, well rested and ready to kick some rear ends! ;)

I'll double check with my colleagues to see if they figured something out about it!
Good hunting in the streets of Mordheim!

-Drildgen


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