game will not work

Basic information about troubleshooting problems that you could encounter while playing the game.
goreodon

game will not work

Postby goreodon » 27 June 2016, 10:07

hi i am have a problem when i start the game it will run till the 2nd screen then a box will come up telling me the game has stoped working and has to colse please help

thanks Ryan Westlake

https://a.gfx.ms//txt_57.png
https://a.gfx.ms//txt_57.png

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Drildgen
Posts: 564
Joined: 07 November 2014, 15:32

Re: game will not work

Postby Drildgen » 27 June 2016, 14:26

Greetings goreodon,

First off, the links you provided won't work for me. As for the issue you're currently experiencing, several other players have also reporting being victim of this bug. We're working diligently on finding the source of the bug and figuring out a fix for it. Keep an eye on the patch notes as we're going to release a quick fix as soon as we resolve the issue.

Thanks for your patience,
Good hunting in the streets of Mordheim!

-Drildgen

Goreodon

Re: game will not work

Postby Goreodon » 27 June 2016, 23:50

hi there thanks for getting back to me the links where
output_log.txt & DxDiag.txt i do not no why they did not work i did e-mail them to logs@rogue-factor.com

thanks ryan

Goreodon

Re: game will not work

Postby Goreodon » 03 July 2016, 17:36

i am still having problems with the game any help please when i start the game it loads to the 2nd screen and then a box will pop up "mordheim.exe has stopped working " then it shuts down

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Drildgen
Posts: 564
Joined: 07 November 2014, 15:32

Re: game will not work

Postby Drildgen » 04 July 2016, 13:34

Did you go through these troubleshooting steps? viewtopic.php?f=72&t=1679
Good hunting in the streets of Mordheim!

-Drildgen


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