Game crashes on load

Basic information about troubleshooting problems that you could encounter while playing the game.
troglodytesrus
Posts: 15
Joined: 16 February 2016, 21:22

Game crashes on load

Postby troglodytesrus » 13 May 2016, 18:36

Hi,

I'm getting Drive State failure on loading my warband in game. This has only started recently, I've been playing fine the last week, but today after I bought the smuggler DLC I cannot get the game to play for me.
I've emailed the support team with my logs. Just wondering if there have been any other people having the issue of DLC packs affecting the game?
And yes I've followed all the recommended steps and updated all drives etc...

Guest

Re: Game crashes on load

Postby Guest » 21 May 2016, 08:09

No Reply so far, here or on email.

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Drildgen
Posts: 564
Joined: 07 November 2014, 15:32

Re: Game crashes on load

Postby Drildgen » 24 May 2016, 13:31

Greetings!

I have forwarded your information to our development team. But at first glance, this seems to be a problem with your machine setup (hardware or software).

Can you please post your logs in a reply to this post so we don't have to go through our archives of logs and waste time trying to find your specific one? :) That would really be helpful!
Good hunting in the streets of Mordheim!

-Drildgen

troglodytesrus
Posts: 15
Joined: 16 February 2016, 21:22

Re: Game crashes on load

Postby troglodytesrus » 24 May 2016, 19:33

Attached - output log
Attachments
output_log.txt
(62.71 KiB) Downloaded 85 times

troglodytesrus
Posts: 15
Joined: 16 February 2016, 21:22

Re: Game crashes on load

Postby troglodytesrus » 24 May 2016, 19:35

Attached - DxDiag

Thanks for taking a look. Hoping to play again soon, my sisters warband are surely feeling neglected! :(
Attachments
DxDiag.txt
(86.95 KiB) Downloaded 82 times

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Drildgen
Posts: 564
Joined: 07 November 2014, 15:32

Re: Game crashes on load

Postby Drildgen » 25 May 2016, 13:18

According to your DxDiag, you are currently using your CPU's HD Graphics 530 and your Nvidia GTX960M. Make sure you run the game on your Nvidia!
Good hunting in the streets of Mordheim!

-Drildgen

troglodytesrus
Posts: 15
Joined: 16 February 2016, 21:22

Re: Game crashes on load

Postby troglodytesrus » 26 May 2016, 22:20

Huh - I'm not sure why but my video card settings reset and when I'd previously had it set to play with Nvidea, it removed the game from my list of applications so it defaulted to internal card.
Not sure what would have caused it to do that, but glad your team picked it up. Game is working fine again for me now :)
Thanks!

troglodytesrus
Posts: 15
Joined: 16 February 2016, 21:22

Re: Game crashes on load

Postby troglodytesrus » 27 May 2016, 07:23

OK - this is a joke. I change video card last night, play a couple of hours with no issues. Log in today and its crashing again everytime and I can't get past a loading screen. I've checked and the vid card is correctly set to Nvidia so thats not the problem.
Attaching new logs
Attachments
output_log.txt
(58.53 KiB) Downloaded 73 times

troglodytesrus
Posts: 15
Joined: 16 February 2016, 21:22

Re: Game crashes on load

Postby troglodytesrus » 27 May 2016, 07:23

And the Dxdiag
Attachments
DxDiag.txt
(86.58 KiB) Downloaded 67 times

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Drildgen
Posts: 564
Joined: 07 November 2014, 15:32

Re: Game crashes on load

Postby Drildgen » 27 May 2016, 13:12

Check your video cards drivers, and verify if it's still your primary display hardware after! There's definitely a problem with your hardware somewhere, just gotta figure out what it is! :(
Good hunting in the streets of Mordheim!

-Drildgen


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