Mordheim crashing on startup

Basic information about troubleshooting problems that you could encounter while playing the game.
magellan101

Mordheim crashing on startup

Postby magellan101 » 19 April 2016, 14:42

Hi,
I was playing Mordheim few months ago. After a new installation of Windows 10 game is crashing on the very welcome screen with error:
"Program was stopped"
I've went thru all the steps mentioned on
viewtopic.php?f=72&t=1679
without luck. Please help with fixing this issue.

PS logs were sent in mail as requested

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Drildgen
Posts: 564
Joined: 07 November 2014, 15:32

Re: Mordheim crashing on startup

Postby Drildgen » 19 April 2016, 15:08

If you just upgraded to Windows 10 recently, make sure you go over step #5 and step #8 as they can be very crucial when you switch to this new OS...

I will also forward your post to our development team so they can join it to your email which you sent your logs with.

Best of luck,
Good hunting in the streets of Mordheim!

-Drildgen

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Drildgen
Posts: 564
Joined: 07 November 2014, 15:32

Re: Mordheim crashing on startup

Postby Drildgen » 19 April 2016, 15:14

Also, is your video device an AMD?
Good hunting in the streets of Mordheim!

-Drildgen

magellan101

Re: Mordheim crashing on startup

Postby magellan101 » 19 April 2016, 15:27

Yes Radeon r290. BTW I've tried to downgrade my vide driver to 15.12 (which should work), but can't find it on amd site. Do you have download link?

magellan101

Re: Mordheim crashing on startup

Postby magellan101 » 19 April 2016, 15:45

OK, got the 15.12. Game menu is openign (will do some test play and report in case of issues).
BTW you can update your procedure:
viewtopic.php?f=72&t=2232#p12327
It's not enough to download and run 15.12 installer. For me I needed to remove 16.* version as a initial step, as 15.12 installer is not performing downgrade.

User avatar
Drildgen
Posts: 564
Joined: 07 November 2014, 15:32

Re: Mordheim crashing on startup

Postby Drildgen » 19 April 2016, 19:20

Thank you very much for the update magellan101!

I have updated the help topic with the information you provided!

Best regards,
Good hunting in the streets of Mordheim!

-Drildgen

magellan101

Re: Mordheim crashing on startup

Postby magellan101 » 19 April 2016, 19:32

Hi,
After downgrading crimson driver to 15.12.1025.1001 game is working. Unfortunatelly there are some artefacts (white squares appearing every second). They are located in the bottom right quarter of the screen one the warband management screen and during missions.


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