Impossible to login to battles

Basic information about troubleshooting problems that you could encounter while playing the game.
Wesser
Posts: 9
Joined: 17 December 2015, 20:02

Impossible to login to battles

Postby Wesser » 17 December 2015, 20:05

Been playing happily for more than a week, but its no longer possible to actually start battles.

I can start warbands, and abandon/lose started games, but if I launch a battle the game loads for infinity...

Is it the new patch?

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Drildgen
Posts: 564
Joined: 07 November 2014, 15:32

Re: Impossible to login to battles

Postby Drildgen » 18 December 2015, 15:10

Greetings Wesser,

Could you please run a Game Cache Integrity check to make sure you're not trying to run the game with a mix of old and new files!

Here's how:

https://support.steampowered.com/kb_art ... -QEUH-3335
Good hunting in the streets of Mordheim!

-Drildgen

Wesser
Posts: 9
Joined: 17 December 2015, 20:02

Re: Impossible to login to battles

Postby Wesser » 18 December 2015, 15:25

Did so

It says "All files validated".. well in Danish

Tried to run game Again, but still seem like mordheim.exe just fails

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Drildgen
Posts: 564
Joined: 07 November 2014, 15:32

Re: Impossible to login to battles

Postby Drildgen » 18 December 2015, 16:35

Ok lets try this... It might seem a little weird but could you check your performance settings in your computer's BIOS. If the basic setting for performance is set to High, please set it back to Normal and try to launch the game again.
Good hunting in the streets of Mordheim!

-Drildgen

Wesser
Posts: 9
Joined: 17 December 2015, 20:02

Re: Impossible to login to battles

Postby Wesser » 18 December 2015, 17:24

I cant seem to find any options named "Performance" or similar, nor any option that can be set to high or normal.

What am I looking for?

Wesser
Posts: 9
Joined: 17 December 2015, 20:02

Re: Impossible to login to battles

Postby Wesser » 21 December 2015, 14:57

Any help?

Wesser
Posts: 9
Joined: 17 December 2015, 20:02

Re: Impossible to login to battles

Postby Wesser » 23 December 2015, 15:37

Any help at all? Still struggling to get past "Now Loading" screens

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Drildgen
Posts: 564
Joined: 07 November 2014, 15:32

Re: Impossible to login to battles

Postby Drildgen » 04 January 2016, 15:08

Greetings Wesser,

As we went through your log files, we can say that the problem is not related to the game itself. It's coming from one of your hardware settings. Unfortunately we're unable to tell what is possibly causing this issue. I would recommend updating all your hardware components drivers and make sure everything is up to date.
Good hunting in the streets of Mordheim!

-Drildgen


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