Save crash

Basic information about troubleshooting problems that you could encounter while playing the game.
sowiet77

Save crash

Postby sowiet77 » 30 June 2016, 18:13

Hello

Yesterday was played as Witch Hunters warband, game was normally saved.
Today when i opened game there was two saves as Skaves warband which are the same and my Witch Hunters warband is missing.

Best Regards

Sowiet

User avatar
Drildgen
Posts: 564
Joined: 07 November 2014, 15:32

Re: Save crash

Postby Drildgen » 04 July 2016, 13:42

Greetings sowiet77,

At first sight, this issue seems to be related to cloud files syncing, were you playing offline or connected to steam all the time?

In order for us to be able to investigate the issue, could you please send us all your logs and your save game files so we can take a thorough look at them. You can reply to this topic and attach the files to it. I will forward the information to one of our programmers!

Sorry for the inconvenience,
Good hunting in the streets of Mordheim!

-Drildgen

sowiet77

Re: Save crash

Postby sowiet77 » 04 July 2016, 16:52

Hello Drildgen

I was always logged in Steam, online.
Where can i find saved files, and which logs are needed?

Thanks

Best Regards

Sowiet77

User avatar
Drildgen
Posts: 564
Joined: 07 November 2014, 15:32

Re: Save crash

Postby Drildgen » 05 July 2016, 13:26

You should also go through these troubleshooting steps as they might help to fix your issue!

viewtopic.php?f=72&t=1679

You will also find all the information about where to find your logs in it.
Good hunting in the streets of Mordheim!

-Drildgen

sowiet77

Re: Save crash

Postby sowiet77 » 05 July 2016, 16:19

Hey Drildgen

I have sent logs, saves and dxdiag on mail attached in technical support message.
After doing verification of game files, one file was not verified but when i started game there is still same issue with saves.

Thanks for fast response, now i still have to wait for programers feedback.

Best Regards

Sowiet77

Cheezymeister

Re: Save crash

Postby Cheezymeister » 20 February 2017, 05:20

Same here...Anything on that?


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